Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.g3threads.com (the “Site”).

SECTION 1 – INFORMATION WE COLLECT

Personal Information You Provide

When you make a purchase or attempt to make a purchase, we collect information such as:

  • Name
  • Billing and shipping address
  • Payment information (including credit card details)
  • Email address
  • Phone number

We refer to this as “Order Information.”

Automatically Collected Information

When you visit the Site, we automatically collect certain information about your device and activity, including:

  • IP address
  • Browser type and operating system
  • Time zone
  • Pages and products viewed
  • Referring websites or search terms
  • How you interact with the Site
  • We refer to this as “Device Information.”

How This Information Is Collected

We use technologies such as:

  • Cookies (data files stored on your device)
  • Log files (track activity on the Site)
  • Web beacons, tags, and pixels (track browsing behavior)

Cookies may also track items in your cart, including abandoned carts, to support features like reminders.

SECTION 2 – HOW WE USE YOUR INFORMATION

  • We use your Personal Information (Order + Device Information) to:
  • Process and fulfill orders
  • Process payments and arrange shipping
  • Send confirmations and updates
  • Communicate with you
  • Screen orders for fraud or risk
  • Improve and optimize our website
  • Analyze customer behavior and marketing performance
  • Provide marketing or promotional communications (with your consent)

SECTION 3 – MARKETING COMMUNICATIONS

Email Marketing

With your permission, we may send emails about new products, promotions, and updates.

SMS/Text Marketing

By opting in, you agree to receive recurring marketing text messages.

  • Consent is not required for purchase
  • Message and data rates may apply
  • Message frequency varies
  • Reply STOP to unsubscribe or HELP for assistance

We do not share SMS opt-in data with third parties for unrelated purposes. However, we may share it with service providers that help deliver messaging (e.g., platforms and carriers).

SECTION 4 – CONSENT

How We Obtain Consent

When you provide personal information to complete a transaction, verify payment, arrange delivery, or return a purchase, you consent to its use for that purpose.

For marketing, we will either:

  • Ask for your explicit consent, or
  • Provide an option to opt out

Withdrawing Consent

You may withdraw your consent at any time by contacting us at:
support@g3threads.com

SECTION 5 – SHARING YOUR INFORMATION

We share your Personal Information with trusted third parties to operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Analytics providers (e.g., Google Analytics)

These providers only use your information as necessary to perform their services.

We may also disclose your information:

  • To comply with laws or legal requests
  • To enforce our Terms of Service
  • To protect our rights

SECTION 6 – SHOPIFY & PAYMENT SECURITY

Our store is hosted on Shopify Inc., which securely stores your data behind a firewall.

If you use a direct payment gateway:

  • Payment data is encrypted using PCI-DSS standards
  • Information is stored only as long as necessary to complete transactions

PCI-DSS is managed by major brands like Visa, Mastercard, American Express, and Discover to ensure secure handling of payment information.

SECTION 7 – THIRD-PARTY SERVICES & LINKS

Third-party providers collect, use, and disclose your information only as needed to perform their services.

Please note:

  • Some providers may operate in different jurisdictions
  • Your information may be subject to laws outside your location
  • Once you leave our Site, this Privacy Policy no longer applies

We are not responsible for the privacy practices of external websites.

SECTION 8 – BEHAVIORAL ADVERTISING

We may use your information to provide targeted ads or marketing communications.

You can opt out through:

SECTION 9 – COOKIES

We use cookies to enhance your experience, including:

  • Saving cart contents
  • Tracking sessions and visits
  • Analyzing site performance

You can choose to disable cookies through your browser settings.

SECTION 10 – DO NOT TRACK

We do not alter our data collection practices in response to “Do Not Track” browser signals.

SECTION 11 – DATA RETENTION

We retain your Order Information for our records unless you request its deletion.

SECTION 12 – YOUR RIGHTS

If you are a European resident, you have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion

Your information may be transferred outside of Europe, including to the United States and Canada.

SECTION 13 – SECURITY

We take reasonable precautions and follow industry best practices to protect your information.

  • Data is encrypted using SSL technology
  • Stored using AES-256 encryption
  • While no method is 100% secure, we adhere to PCI-DSS and industry standards

SECTION 14 – AGE OF CONSENT

By using this Site, you confirm that:

  • You are at least the age of majority in your state or province, or
  • You have given consent for any minor dependents to use the Site

SECTION 15 – CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes take effect immediately upon posting. If significant updates are made, we will notify you on this page.

If our business is acquired or merged, your information may be transferred to new owners.

SECTION 16 – CONTACT INFORMATION

For questions, requests, or complaints, contact us at:

Email: support@g3threads.com